We are constantly updating our platform to make processes more efficient for our investors, which is how this new payment integration project started.
For the first phase of the new project, the team collected customer feedback about what improvements they wanted to see on Mintos. The general theme of the feedback was investors wanted a faster, easier way to add funds to their Mintos account. After feedback was collected and the project was clear, the team conducted market research from many angles: user experience, technical, financial, and legal. Several months went into figuring out which company Mintos was going to be partnering with.
Ultimately, the team decided that kevin was the best option because the system is based on open banking. Open banking is the practice of banks sharing data with licensed third-party service providers. The data is transferred via secure Application Programming Interfaces (APIs), which is code that allows two software programs to communicate with each other. Open banking provides greater transparency, security, and lower service fees to account holders.
The most important criteria that the team prioritized for this project was user experience. They wanted the new deposit system to be easy for investors to use. The team’s other considerations included the speed of the payment process, the bank coverage, and finally, the cost – both financial and in the sense of developer resources. Once the project was ready for development, the team got excited. This project was an opportunity to improve money depositing on Mintos which, before this project, had been a slow part of the system for investors.