Top 10 Apps Used By Businesses on Shopify India (2023)

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Running an online business comes with a lot of challenges. Apart from having a fully functional website, one often needs to partner with a number of third-party apps to integrate and provide various features that are valuable for customers. These apps come in handy to ensure a seamless user journey and enhance the overall customer experience. 

The Shopify universe provides you with over 6,000 publicly available applications across categories that can help you build, manage and grow your business, smoothly. On average, every merchant uses at least 6 of these 6,000 apps to streamline operations.

If you’re wondering what some of the most common apps used by stores on Shopify in India are, you’ve come to the right place. Use this list as an inspiration and add on the apps you think could help your store and your business!

  • Shiprocket – Shipping in India
  • Helps you with shipping & delivery

    Pricing: Free/Paid plans available

    Merchants across the country seem to prefer and use Shiprocket, a leading shipping services provider, because of their shipping rates, wide reach and great customer service.

    What can you do with it?

    1. Integrate Shiprocket with your Shopify store in just one click 
    2. Sell on multiple channels while shipping orders from a single dashboard
    3. Get quality control enabled reverse pickups 
    4. Conveniently manage inventory through the dashboard as Shiprocket fetches the active products on your Shopify store
    5. Get shipping, technical and on-time support from a single point of contact 

    Shiprocket covers more than 29,000 pin codes in India and has a network of over 17 courier partners including BlueDart, Shadowfax, Delhivery, XpressBees and more.

    What do merchants say about Shiprocket?

    Saptamveda: “I have been shipping all my orders with Shiprocket for 2 years. My experience with Shiprocket has been amazing. It has a user-friendly interface and integrates easily with Shopify.  I highly recommend Shiprocket to anyone who is looking for a hassle-free shipping experience at competitive prices.” 

     Explore similar apps here. 

  • WhatsApp by SuperLemon
  •  Helps you with customer service and conversions

    Pricing: Free/Paid plans available

    Looking for an app to help with WhatsApp marketing? WhatsApp by SuperLemon could be your answer. It is widely used by merchants across Shopify & Shopify Plus stores. You can send automated & manual WhatsApp notifications for abandoned cart recovery, order confirmation, order tracking, delivery updates and more with this app. 

    What can you do with it?

    1. Set it up in less than 30 seconds

    2. Automate messages through WhatsApp Business API-approved number

    3. Create your own message template or access pre-approved templates available in 11 languages: English, Portuguese, Spanish, Italian, German, French, Indonesian Bahasa, Arabic, Turkish, Hebrew and Dutch
    4. Get access to over 50 premium chat & share button designs

    In short, SuperLemon is Whatsapp marketing made easy!

    What do merchants say about Whatsapp by SuperLemon?

    Yushika: “All the features of Superlemon are beneficial in my store. Excellent app with great customer support as well. I am glad I found this app, and it’s really helpful for all small businesses.”

  • Judge.me Product Reviews
  • Helps you with importing, managing and publishing customer reviews

    Pricing: Free/Paid plans available

    If you’ve got multiple 5-star ratings and hundreds of positive reviews, wouldn’t you want to display it in a way that your customers can be assured by seeing these reviews while making a purchase? Judge.me helps you do just that. Plus it can be easily integrated into your Shopify store.

    What can you do with it?

    1. Collect, and import reviews from 20 other apps and display star ratings and reviews about your business
    2. Display product reviews with text, photos and videos
    3. Manage unlimited review requests, orders and imports
    4. Access custom forms
    5. Share reviews on Facebook, Instagram, Twitter, Pinterest & Tumblr
    6. Sync apps like AliExpress Review Importer and Checkout Comments

    When in a fix, Judge.me bails you out with 24×7 customer support via email and chat. 

    What do merchants say about Judge.me?

    Neeman’s: “Judge.me works like a charm, integrates with many other apps seamlessly and the support is fast and efficient.”

    Explore similar apps here. 

  • Instafeed
  • Helps you with store design, marketing and conversions

    Pricing: Free

    Instafeed allows you to display your attractive Instagram feed posts, stories and highlights on your Shopify website.

    What can you do with it?

    1. Easy one-click integration
    2. Pull and showcase highlights about products, reviews, offers and more from Instagram on your Shopify website
    3. Add videos to your website along with stories and highlights
    4. Configure the app to prompt users to tag you in their stories in exchange for discount codes
    5. Repost Instagram stories about people using your product or leaving reviews
    6. Tell your brand story, show user reviews, top-selling products, and more on your website
    7. Increase your brand’s Instagram presence and visibility in addition to making your website more attractive

    Merchants use Instafeed to engage customers & showcase their brand. Plus it comes with an integration process easier than deciding which selfie to post online! 

    What do merchants say about Instafeed?

    Hermann Gourmet Cosmetics: “Wonderful and simple app, worked great, and was easy to customize even with no web developer knowledge! Thank you for helping my Shopify store!”

     

    Explore similar apps here.  

  • WhatsApp chat + Abandoned cart
  • Helps you with customer service and conversions

    Pricing: Free

    Whatsapp chat + Abandoned cart helps you install a chat widget on your website to connect to your customers directly through Whatsapp and it can be easily integrated into your Shopify store.

    What can you do with it?

    1. Send promotional WhatsApp messages with images to all your customers
    2. Choose from 7 built-in styles of chat and add as many operators as you want
    3. Talk to your customers directly and answer all their queries while giving updates on order status instantly through WhatsApp chat
    4. Continue talking to them via WhatsApp even after they leave your website
    5. See how many times your WhatsApp number has been clicked
    6. Access automated and manual abandoned cart recovery through WhatsApp

    And the cherry on top? There is no limit on the number of WhatsApp chats. 

    What do merchants say about Whatsapp chat + Abandoned cart?

    Shopamalgam: “Great application to chat with customers with lots of customisation options for design and messages. Would 10/10 recommend.”

     

    Explore similar apps here.  

  • GlowRoad Dropshipping FREE App
  • Helps you with sourcing and selling products

    Pricing: Free

    GlowRoad Dropshipping FREE App helps you find “best selling” products sourced from all over India so that you can add them to your Shopify store for free and increase profit.

    What can you do with it?

    1. Easy one-click integration
    2. Offer express shipping within 4-5 days all over India
    3. Provide one package for all items in an order to your customer
    4. Import products from winning catalogs with one click and publish them to your store
    5. Get help with your order, payment, and inventory requirements from professional service agents. Refunds are offered for orders that have damaged products.

    Merchants don’t have to worry about sourcing products now, the app will do it for

    free (you pay only for the items purchased). 

    What do merchants say about GlowRoad Dropshipping Free App?

    Easybuy.co.in: “100% legit app. You can set good margins on products. Fulfillment and shipment is good and if any rare issue is faced, the support is very good. Delivery is on time and also frequently before estimated time which adds to the delight of the customer. Margin Payout is regularly on time and I never faced any issue. Overall, a good app to start dropshipping.”

  • Delhivery CL App
  • Helps you with shipping and delivery

    Pricing: Free

    Merchants use the Delhivery CL App as it is an all-in-one delivery app for small and medium eCommerce businesses in India. It helps with seamless order fulfillment across 18000+ pin codes at economical rates. With no minimum order or weight value, it is one of the best-performing shipping apps available on the Shopify store with an easy integration process.

    What can you do with it?

    1. Get a dedicated account manager with 24×7 support for your customers
    2. Have same-day pickup of all your orders
    3. Manage your orders via an all-in-one shipping analytics dashboard
    4. Access seamless tracking on all your forward and reverse shipments

    What do merchants say about Delhivery CL App?

    House of Ekam: “It’s excellent. It’s easy to use with great options like bulk shipping and warehouse selection. Must install for every user shipping through Delhivery on Shopify.”

  • PageFly Landing Page Builder
  • Helps you with store design, merchandising and conversions

    Pricing: Free/Paid plans available

    Think of your website. Are you convinced that it looks good? 

    Think again because your website’s appearance leaves a lasting impression on the customer. This is where PageFly comes in. It is a powerful page-building tool that helps you build and publish high-quality pages on your website.

    What can you do with it?

    1. Create various page types like sales landing pages, “Coming soon” pages, product pages, pricing pages and page sections and add them to your existing Shopify pages.
    2. Access pre-made sections to quickly get on board with the sales season.
    3. Access various content display elements like color swatches, animation, accordion, image, slideshow and more.
    4. Custom style your website with advanced elements like HTML/Liquid, Javascript, CSS editor.
    5. Easily integrate PageFly with popular Shopify apps in categories like reviews & ratings, subscription, email marketing, push notifications, upsell & cross-sell, etc.

    PageFly helps merchants manage their site with confidence and utmost control. The best part? It allows you to pay for what you want when you need it. You pay only for publishable slots. The maximum number of publishable pages and sections is varied based on the plan you choose.

    What do merchants say about PageFly Landing Page Builder?

    Grow Smart Greens: “Excellent app once you get a hang of it. Easy to navigate and great enhancements to otherwise normal pages. Tech support is outstanding, always received to-the-point communication. Overall a great app to work with.”

  • Klaviyo: Email Marketing & SMS
  • Helps you with marketing, personalisation and conversions

    Pricing: Free/Paid plans available

    A unified customer management platform, Klaviyo gives your online brand direct ownership of your consumer data and interactions, to help you turn transactions into productive long-term relationships. 

    What can you do with it?

    1. Integrate it seamlessly with your tech stack and get the full story on the customer journey like what makes them click, what makes them bounce, and what makes them buy.
    2. Access dozens of fully customizable built-in automations like welcome emails, birthday greetings, etc.
    3. Stay on top of every interaction people have with your site through one click that syncs all your historical and real-time data.
    4. Drive more sales with powerful personalization through relevant content that can help you boost engagement and earn more revenue.
    5. Go beyond vanity metrics and understand what’s really driving sales through pre-built reports that answer the marketing questions that matter most.
    6. Compare businesses of your size and scope with your overall industry through relevant, real-life benchmarks based on real-time data from 90,000+ brands.

    With helpful insights from Klaviyo, merchants always know what to improve, where to improve and stay on top of things as far as managing customer data is concerned. 

    What do merchants say about Klaviyo?

    Avant Accents: “Best email app I’ve used thus far and I’ve used a few top-rated ones! The features, functionality, and customer support are all top-notch!”

    Explore similar apps here. 

  • Flexify: Facebook Product Feed
  • Helps you with targeting and performance campaigns

    Pricing: Free/Paid plans available

    What is the point of running ads if they are not targeted to the right audience?

    Flexify helps you create highly targeted product ads on Facebook, Instagram & Google. 

    What can you do with it?

    1. Set up in less than 30 seconds
    2. Promote all your products with unique creatives without having to configure each individual ad.
    3. Set up your campaigns once and continually put your product in front of people with highly targeted ads.
    4. Show people products that are highly relevant to their interests & social media behavior to increase sales.
    5. Reach people with product ads on any device, regardless of how they first found your business.
    6. Get optimal images as Flexify resizes them so you don’t have to use cropped images in your ads.

    What do merchants say about Flexify?

    Logan Hollowell: “I work with a number of clients and have this app installed on all their Shopify websites. Easy to install, incredible customer service and hands down the best app for FB product catalog integration.”

    Explore similar apps here.  

    Are you using these apps already? 

    Well then pat yourself on the back and continue growing with Shopify.

    Heard of them now? 

    Well, what are you waiting for? Select the best ones as you set up shop on Shopify and take the lead!

     

    Also explore:

    Best shopify apps to bring efficiency to your business
    25 free Shopify apps to check out in the Shopify App Store 
    19 top rated Shopify apps for Fashion Stores 
    6 must-have Shopify apps for the era of conversational commerce 

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